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The future depends onwhat you do in the present
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" 25 years experience in  Disaster Management & Critical Incident Response & Training Services"

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Female counselor providing therapy to woman

Our team are ready to serve organizations of all sizes.

Our experts offer a free one hour Lunch & Learn training presentation to business organizations on constructive

ways to eliminate disruptive, threatening or violent behaviors at workplace

Excellent Employees program supports employers & employees by offering consultations, training and critical incident response services that facilitate a healthy workplace and productive employees. We promote the psychological wellness of employees which can inspire success within any organization.  We have over 20 years of experience working with multiple business organizations, US military, American Red Cross, mental healthcare, EAP services. As a lead consultant and a critical incident expert, I have wealth of experience, expertise, insight and knowledge workplace issues therefore and competent to offer successful management consultation, training and successful resolution of employee and corporate issues.

          Please contact us about our training and workshop topics and rates.  Please feel free to request the free session of Lunch & Learn or any other service

Yours Sincerely,

Abel Oriri, Director
Man supervising toddler boy playing

 [email protected]




























































































































































































































































































































































































































































































































 Resiliency While Moving Through Change





















































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































In these challenging economic times, changes at home and in the workplace are occurring more than we have expected. Our demands have increased and the support has often decreased.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: Understanding the concept of resiliency and learning constructive ways to handle unexpected challenges with less reactivity and more adaptability.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: How to Develop Conflict Resolution Skills
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Conflict an excellent experience for healthy growth. In order for growth and change to occur, we need conflict and differences of opinions. Differences that are the keys to effective conflict resolution will be explored.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: Learn and practice the four steps for effective conflict resolution.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: Finding Success through Effective Communication Skills
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Communication has two components: Listening and speaking. Understanding what another person says does not mean you have to agree with them, but is critical to effective communication. What we say and how we say it is the other critical component to effective communication.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: Develop and practice active listening skills. Learn to communicate effectively to say what you mean and mean what you say.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: Coping with Work and Family Stress
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Stress happens. Stress does not go away, but we can learn how to manage our stressful lives, change what we can change, and let go of the things we cannot change.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: Introduce the concept of stress, explain how perceptions influence stress levels, and identify personal resources to mitigate stress.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: Compassion Fatigue: When the Helping Profession Hurts
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Secondary Traumatic Stress Disorder (STSD) occurs in helping professions when the pile-up of witnessing or working with victims of traumatic events and their families take an emotional toll.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: This presentation explores the characteristics of those most likely to experience STSD and how to add to your personal resources to minimize the effects of STSD.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: First responders, ER workers, ICU staff, firefighters, police officers, and human services workers













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: Employee Relationships:  Developing Healthy Boundaries
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































What are your personal boundaries at work with co-workers? With clients? What recourse is there if a co-worker is making someone feel uncomfortable?













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: To identify personal boundaries at work, to learn about healthy and unhealthy boundaries, and how to set boundary limits when needed.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Topic: When Substance Abuse Comes to Work
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































It is estimated that substance abuse costs American society between thirty-three and sixty billion dollars a year. Almost one fifth of workers report injuries or exposure to dangerous conditions because of a co-workers drinking, or have had to go beyond their regular work responsibilities to compensate for an employee who was alcohol-impaired.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: To review facts of alcohol and substance abuse and offer resources to access help for the substance abuser and his/her family members.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Finding Happiness in You: Career assessment & Direction
































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Self-esteem is the relationship you have with yourself. How’s your self-esteem?













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Course Objective: To learn how self-esteem is developed by our experiences and learn how to identify people in your life that will enhance your self-esteem rather than chip away at it.













































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































Audience: All employees